1. Professional engineering technicians are sent to install, regulate prodcuts, and responsible for handling any problems during the installation.
2.All of the products have a one-year guarantee repair period and lifelong services.during the guarantee period, we are responsible for the defects in deign production workmanship or materials of the products. After the guarantee period, changing the hardware will be charged for the cost, and software updates freely.
3.Our company has technical personnel in the whole country,we can respond in an hour of receiving users' information, and provide solutions within 2 hours, if need to send professional service engineer to field service, we can arrive at the scene maintenance within 48 hours.